userinput.io

About userinput.io

Userinput is a done-with-you customer research service for e-commerce brands. We help you better understand your customers' needs and pain points so that you can design shopping experiences that are both more enjoyable and profitable.
Service offerings
Customer feedback - get unfiltered feedback from real people in your target market. You can provide your questions/participants, or we can handle everything for you, from designing the questionnaire to recruiting the participants based on your ideal customer profile. Within 5-7 business days, you’ll have a collection of videos that will help inform everything from your marketing to your website design.
Packages start as low as $49.
User testing - we’ll recruit real people to test specific functionality of your website, like applying discount codes, building product bundles, initiating/canceling subscriptions, etc. You can also test features on desktop vs. Mobile or in specific browsers so you know that your website is functioning PR