Unless

4.5 5 reviews Amsterdam, Netherlands 11-50 employees

About Unless

Most AI for customer experience does too little or too much. Helpdesk chatbots cap out at ticket deflection, while autonomous agents act without oversight. Both leave a gap European companies in regulated industries cannot afford.
Unless closes the gap. One AI agent runs across the entire customer journey, from the first website visit to the deepest support thread. Acquisition, retention, expansion, support. One agent, one brain, one relationship per customer.
Three self-maintaining engines power the platform. Living knowledge listens to your tickets, docs, and product changes, then publishes the help center your customers read without anyone touching a CMS. Living memory remembers preferences, lifecycle stage, and context across every conversation, so customers never have to re-explain themselves. Living context links the agent to your business systems behind the scenes, so the conversation starts with the full picture.
The agent never acts without permission. Every procedure carri

Leadership

Ecesu Erol Chief Experience Officer Amsterdam, Netherlands
Marcel Panse Chief Technical Officer & Co-Founder Amsterdam, Netherlands
Martijn Groot Chief Commercial Officer (Cco) Amsterdam, Noord-Holland, Netherlands
Sander Nagtegaal Chief Executive Officer And Co-Founder Amsterdam, Netherlands

At a glance

Classification	Software›Marketing›Marketing Software›Personalization Software
Website	Log in to view
Headquarters	Amsterdam, Netherlands
Founded	2016
Company size	11-50
Employees	Log in to view
Profiles

Profile

Specialties: Landing Pages, Sentiment Analysis, Symmetric Messaging, Personalization, Artificial Intelligence, Machine Learning, Conversion Optimization, CRO, Conversational UI, Artificial Intelligence, And Artificial Intelligence, AI, And Conversational AI

Technologies: Rss, Webpack, Mixpanel, Pwa, X-Content-Type-Options, Rxjs, Crazy Egg, Youtube, Lite-Youtube-Embed, Google Fonts Api ...

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