Loop Inbox

About Loop Inbox

Benbria is a leader in real-time customer and employee experience management. Our loop experience platform empowers organizations to collect feedback across multiple channels - email, sms, web, kiosks, qr codes, and messaging apps like whatsapp and Facebook messenger, to engage with customers at critical moments throughout their journey.
Whether it’s in hospitality, healthcare, retail, or education, loop helps brands listen, understand, and act instantly to close the loop and drive loyalty, satisfaction, and operational excellence. With location-based insights and customizable automation, teams can uncover trends, resolve issues faster, and continuously improve the experience.
Trusted by leading global brands, benbria helps organizations deliver meaningful interactions - when and where they matter most.