Eloquant

About Eloquant

Specialist in customer services since 2001, eloquant is the only french-based company proposing a next generation customer relationship solution in SaaS mode integrating both dialogue and listening:
Dialogue:
- cross-channel inbound and outbound contact management: telephone, email, web, sms, chat, social media...
Listening:
- on-line surveys, feedback management, satisfaction measures, information collection and analysis.
- on-line semantic and linguistic services.
Our combination of skills and expertise makes eloquant more than simply a software editor. We are able to provide high value-add services and a high level of support in your customer relationship projects.
Eloquant is proud to count 35% of the companies listed in the cac40 among our customers - but we are equally proud of our SME and public service customers.
Some figures:
- 60 experts in customer services at our sites in Paris and grenoble
- more than 300 million customer interactions per year
- 20% of turnover