Customer Alliance

3.5 2 reviews Berlin, Berlin, Germany 51-200 employees

About Customer Alliance

Customer alliance is a guest feedback intelligence platform for hospitality businesses. We turn guest feedback into clear, actionable insight by bringing reviews, surveys, and experience data together in one place. This gives hotel teams a single source of truth they can use to capture, understand, share, and act on feedback with confidence. With centralized data and precise analysis, hotels can improve service quality, optimize operations, and make informed decisions that strengthen experience, reputation, and long term revenue.
Built for the realities of hotel operations, customer alliance reduces manual work and removes guesswork for general managers, revenue leaders, operations and quality teams, and regional management. Our platform integrates seamlessly with leading hospitality technology and supports efficient responses, effective distribution of insights, and targeted improvements across properties. As a trusted partner that continues to innovate, customer alliance provides th

At a glance

Classification	Software›Marketing›Marketing Software›Online Reputation Management Software
Website	customer-alliance.com
Headquarters	Berlin, Berlin, Germany
Founded	2009
Company size	51-200
Employees	74
Phone	Log in to view
Profiles

Profile

Specialties: Hotel Reviews, Reputation Management, Hotel Marketing, Hotel Websites, Quality Management, Social Media, Customer Experience, Guest Experience, NPS, Customer Satisfaction, Voice Of The Customer, Voc, Surveys, Customer Loyalty, Patient Satisfaction Platform, AI, Reviews, ORM, And ORM

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