Acuity Software

Indianapolis, Indiana, United States 1-10 employees

About Acuity Software

Touchpoint one, llc (www.touchpointone.com) delivers innovative performance management solutions to the world’s leading contact centers. The company’s acuity product is a hosted software-as-a-service (SaaS) contact center performance management solution that collects and assimilates disparate systems data and applies role-based dashboards, intelligent workflows, analytics and game mechanics to establish organizational alignment, drive progressively improved financial and operational performance and enhance the customer experience.
Contact center performance management - simplified
A hosted software solution (SaaS), acuity enables clients to leverage disparate systems data to measure, report, analyze and derive actionable intelligence across every facet of the contact center operation. Acuity helps successful organizations improve employee performance, operational efficiency, customer satisfaction and financial results while reducing compliance, legal and other business risk. Acuity I

At a glance

Classification	Software›Human Resources›HR Software›Talent Management Software›Performance Management Systems
Website	Log in to view
Headquarters	Indianapolis, Indiana, United States
Founded	2012
Company size	1-10
Employees	Log in to view
Profiles

Profile

Specialties: Empowering Contact Center Personnel, Improving Contact Center Performance, Decreasing Contact Center Operational & Business Risk, Leveraging Contact Center Data, Contact Center Operations Dashboards, Gamification, Software Development, And Gamification

Technologies: Modernizr, Open Graph, Cloudflare Bot Management, X-Xss-Protection, Elfsight, Jquery, Windows Server, Wistia, Google Maps, Json-Ld ...

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