Sub-Category

Social Media Monitoring Software

For companies that need to track what's said about their brand, products or competitors across social platforms, forums and news, and act on it before it spreads.

49 businesses

Ubermetrics

Berlin, Berlin, Germany

Ubermetrics is a leading media and data intelligence platform focused on research and development. Since 2021, ubermetrics is…

4.5 40 reviews

360social is a browser plugin that shows the social footprint of the people you want to connect with right inside your browser.

4.4 10 reviews

FollowersAnalysis

Lima, Peru

¡registrados en perú! Empresa peruana proveedora de servicios de comunicaciones unificadas para empresas Contamos con una amplia…

4.4 7 reviews

Keyhole

Toronto, Ontario, Canada

Not every brand gets social media right. Yours can. Keyhole helps top brands, agencies, and organizations measure what matters…

4.3 65 reviews

Mention

Paris, Île-De-France, France

Mention is the leading tool for brand and media monitoring, social listening and reputation management for enterprises and…

4.3 437 reviews Subscription

Planoly

Austin, Texas, United States

Build an online storefront in minutes & start earning Plan, create and schedule your social content

4.3 64 reviews Freemium

Talkwalker

Knoxville, Tennessee, United States

We help manufacturers and brands with actionable insights across amazon and their entire e-commerce marketplace presence. Get…

4.3 128 reviews

Zelkaa

Doha, Qatar

Insights-driven platform that supports the full spectrum of your social media marketing and analytics needs. Be empowered to…

4.3 2 reviews

Awario

Nicosia, Cyprus

Start brand monitoring for free! Track mentions on the web sources, analyze your competition, monitor your niche influencers, and…

4.0 39 reviews

Colibri.io

San Francisco, California, United States

Colibri io discontinued.

4.0 1 reviews

Crowdvirality is a social media management system for managing Twitter, Facebook, Google+ and more. It provides an engagement…

4.0 4 reviews

Nexgate

Austin, Texas, United States

Socialware was acquired by proofpoint. View the press release: https://www.proofpoint.com/us/proofpoint-acquires-socialware. To…

4.0 1 reviews

Proofpoint Social Discover

Sunnyvale, California, United States

Weblife was acquired by proofpoint. View the press release: https://www.proofpoint.com/us/newsroom/press-releases/proofpoint-enter…

4.0 1 reviews

Rivalfox

Hennigsdorf, Brandenburg, Germany

Rivalfox gmbh was founded in 2013 by an experienced team of entrepreneurs motivated to help digital marketers do a better job…

4.0 1 reviews

Monitera Engage

İstanbul, İstanbul, Turkey

The digital media has become more important than ever because of wider access and a higher volume of user posts all around the…

3.9 10 reviews

Tumblr

Gurugram, Haryana

HR division of the privately held organization incorporated in June 2011 based out of national capital region of India, golden…

3.9 33 reviews

Twitterfall was a web-based Twitter client where tweets fall down the screen like a waterfall. Great for presentations and big…

3.9 10 reviews

Konnect Insights

Mumbai, Maharashtra

Konnect insights, a product from prudence analytics and software solutions helps brands and agencies gain valuable insights…

3.8 3 reviews

Join our newsletter. Get your daily dose of search know-how. Latest articles trending music YouTube recent articles

3.7 10 reviews

Dialogix

Valley, Queensland, Australia

Dialogix is an australian social media monitoring tool that shows you what is being said about your brand, industry and…

3.5 1 reviews

Snoopreport

Irvine, United States

Instagram monitoring platform We keep track of what users do on Instagram Know what users like, comment and whom they follow on…

3.5 2 reviews

Put your social media on autopilot. Auto post and schedule blogs, photos, rss, news and videos to Facebook, Twitter, Instagram…

3.3 16 reviews

Qnary

Sydney, New South Wales, Australia

Qnary is an award-winning social media executive reputation management and talent branding solution. Our mission is to empower…

3.3 3 reviews

Coosto

Alicante, Comunidad Valenciana, Spain

Supera tus objetivos de marketing más ambiciosos. Idea, crea y comparte contenido de mayor calidad con soluciones propias basadas…

3.0 2 reviews
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These tools sit between the internet and a company's marketing, PR, support and product teams, pulling in every mention of a brand, product, competitor or keyword from social platforms, forums, review sites, blogs and news, then sorting it by sentiment, topic and volume. Once set up, someone no longer has to search their own company name manually or wait for a colleague to forward a screenshot — a spike in negative comments, a competitor launch being discussed, or a complaint gaining traction shows up in a dashboard or an alert within minutes, tagged with enough context to decide whether it needs a reply, an escalation, or just a note in next week's report.

People start looking for this when something has already gone wrong once and they didn't see it coming: a customer complaint turned into a pile-on before support noticed, a PR issue was reported by a journalist before anyone internally knew it existed, or a launch generated a wave of chatter nobody could quantify. It also shows up as a quieter, ongoing problem — an agency needs to prove share of voice or sentiment shift to a client, a marketing team can't tell if a campaign actually changed how people talk about the brand, or a comms team is stretched thin trying to watch a dozen channels by hand and knows they're missing things.

The products differ mainly in what they watch, how they interpret it, and who they're built for. Coverage varies a lot — some lean heavily on X/Twitter and mainstream news, others reach further into TikTok, review sites, forums and regional or non-English sources, which matters if your audience lives outside the obvious platforms. Sentiment analysis quality is inconsistent across vendors, especially with sarcasm, slang and non-English text, so it's worth testing on your own brand's actual mentions rather than trusting a demo. Some tools are built as analyst workbenches with raw data, exports and APIs for someone who'll build their own reports; others are built as ready dashboards and crisis-alert workflows for PR or support teams who need something usable without a data person. Pricing usually scales with mention volume and seats, so a company with a common name or a high-traffic brand should check volume limits and overage costs before committing, not after the first spike.

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