Category

Knowledge Management Software

For companies whose knowledge lives in scattered docs, chat threads and people's heads: software for capturing, organising and surfacing what staff need to know, when they need it.

133 businesses

Sequence Enterprise

Knoxville, Tennessee, United States

Regulated manufacturers use sequence software to create, control, and deploy visual work instructions that keep every operator on…

4.0 1 reviews

Uberblick

Bad Kreuznach, Rheinland-Pfalz, Germany

überblick is the easy solution for internal communication. We offer easy communications, task, and knowledge management in a web…

4.0 2 reviews

Kipwise

Tallinn, Estonia

Conversations move fast (and lost fast) in Slack. Kipwise helps you build up your company knowledge base in seconds directly in…

3.9 11 reviews Per user

Enghouse eKMS

Markham, Ontario, Canada

Enghouse interactive, a subsidiary of enghouse systems limited (tsx: engh), is a leading global provider of contact center…

3.5 1 reviews

KnowledgeIQ

Melbourne, Victoria, Australia

Knosys is a global software-as-a-service (SaaS) information technology company offering a range of software solutions designed to…

3.5 1 reviews

LessonBridge

Peterborough, New Hampshire, United States

Have you ever attended an after action review, retrospective or other recap of an important project, event or training and…

3.5 3 reviews

Phpjabbers is a trusted web solutions provider. You will find a collection of top-rated php scripts, web applications and free…

3.5 1 reviews

Find out how a knowledge base software like phpkb can help your business provide a better self-service experience to your…

3.5 1 reviews

Lean Power

Chicago, Illinois, United States

Lean power is next generation of interactive smart procedures for enterprise asset management. The first fully digital work…

3.3 3 reviews

Wikiful is a platform for building personal wikis easily and intuitively. Wikiful empowers users to organize, access, update…

3.3 2 reviews

Graphical Documentation (GDOC)

Austin, Texas, United States

Optel software provides smart and mobile mes software solutions for electronics manufacturing companies in the automotive…

3.0

NbliK

Wilmington, Delaware, United States

Nblik is an all-in-one community platform for creators, clubs, associations, ngos, societies & brands. We are hiring

3.0 1 reviews

Quandora

Kings, New York, United States

Quandora is a suite of knowledge management solutions that help companies increase their productivity, sales efficiency, and…

3.0 1 reviews

KBPublisher

Wilmington, Delaware, United States

KBPublisher is Knowledge Management Software. It reduces the need for customer support, improves staff productivity, and…

2.5 4 reviews

Slimwiki is a cloud based wiki platform for teams and organizations of any size. It is built with ease of use and simplicity in…

2.5 1 reviews Subscription

Verve Software

Pune, Maharashtra, India

Iengage.AI turns conversations into reusable knowledge for the enterprise, it lights up unstructured data from conversations that…

2.0 1 reviews

SmartSupport

Savannah, Georgia, United States

Safe harbor savannah yacht center is a deep-water maintenance, repair, and refit facility on the savannah river in coastal…

0.5 1 reviews

Alcea Knowledge Base

Ottawa, Ontario, Canada

Alcea technologies is a software development company located in ottawa on. Our flagship product, alcea tracking solutions, is a…

Unrated

Askbot

Viña Del Mar

Askbot is an open source QA forum platform built with django and python. Create your community knowledge base with voting…

Unrated

We started Box in 2005 to make it easy to access information from anywhere and collaborate with anyone. While that vision still…

Unrated

CDS Mentor

Downers Grove, Illinois, United States

Cds visual provides a cloud solution that is trusted by many of the world’s biggest industrial suppliers. The roots of the…

Unrated

Eniston

Chattanooga, Tennessee, United States

The truth will set you free!

Unrated

FactNexus

Sydney Streets, New South Wales, Australia

Factnexus pty ltd is an australian enterprise that provides knowledge graph software and services to support structured knowledge…

Unrated
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Showing 96 of 133 — 37 more to see.

The businesses in this category build the systems where a company's know-how actually lives: searchable knowledge bases, structured SOPs, and step-by-step work instructions that sit inside the tools people already use — a support console, a CRM, a browser extension, or a tablet on a factory floor. Hire one of them and what changes is concrete: an answer that used to require pinging a colleague on Slack becomes a searchable article; a procedure that lived in one supervisor's head becomes a versioned, approved document someone can be held to; a new hire finds what they need without a two-week shadowing period.

People end up looking for this because the alternative has quietly stopped working. Answers are scattered across old email threads, half-updated Google Docs, Slack history nobody can search, and a handful of senior staff who get interrupted all day because they're the only ones who remember how something actually works. Support and sales teams re-answer the same questions repeatedly. Onboarding takes far longer than it should. On the operations side, the cost is sharper: outdated or missing work instructions lead to inconsistent output, safety incidents, or failed audits, and nobody can prove which version of a procedure was in use when something went wrong.

Providers split roughly along two lines: general-purpose knowledge bases and wikis aimed at office and support teams, and dedicated work-instruction or SOP platforms built for regulated or manufacturing environments where visual, step-by-step guidance and audit trails matter more than free-text search. Within that, they differ in how content gets captured — manual authoring versus AI that drafts articles from support tickets or chat conversations — in how verification and content decay are handled, in how deeply they integrate with your existing CRM, helpdesk or shop-floor systems, and in whether search is basic keyword matching or an AI layer that answers questions directly. Worth comparing on: how content stays current without becoming everyone's second job, how well it surfaces at the point of work rather than in a separate tab, and whether the workflow and audit features match your compliance needs rather than just your team's size.

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