Category

Knowledge Management Software

For companies whose knowledge lives in scattered docs, chat threads and people's heads: software for capturing, organising and surfacing what staff need to know, when they need it.

24 businesses

Stax.ai

Scottsdale, Arizona, United States

At stax.AI, we empower retirement plan tpas to streamline operations, enhance productivity, and deliver exceptional client…

5.0 1 reviews

Docsie

Austin, Texas, United States

Docsie is an AI-powered knowledge orchestration platform that captures, organizes, and delivers enterprise knowledge at scale…

4.8 113 reviews

Hudu

Fort Collins, Colorado, United States

Hudu is the world's most beloved it documentation system. Organize and enhance your it environments while keeping everything…

4.8 3 reviews

Smart Work Station

Detroit, Michigan, United States

Anyone can perform extraordinary work with andonix. Andonix empowers and engages everyone to control out-of-process work and…

4.8 33 reviews

Gitbook

San Francisco, California, United States

Race protocol offers a powerful and innovative infrastructure for building secure, fair, and extensible web3 games. Its key…

4.7 77 reviews

ScreenSteps

Mclean, Virginia, United States

Screensteps is the world’s first knowledge operations platform, an AI-powered software designed to help teams capture, transfer…

4.7 53 reviews

TextExpander

San Francisco, California, United States

With textexpander, created by smile, you can communicate smarter. Boost business productivity with a personalized knowledge base…

4.7 60 reviews

Bloomfire

Austin, Texas, United States

We transform scattered knowledge into enterprise intelligence. Bloomfire is an AI-powered knowledge management platform that…

4.6 438 reviews

Process Street

San Francisco, California, United States

Process street is a compliance operations platform powered by AI agents that help teams run critical processes with consistency…

4.6 344 reviews Subscription

Slab

San Francisco, California, United States

Making the workplace a source of learning and purpose through knowledge-sharing. Delightful for the tech-savvy while intuitive…

4.6 214 reviews

Tettra

Boston, Massachusetts, United States

Tettra is an AI powered knowledge management system that lets you: 1️⃣ curate important company information into a knowledge…

4.5 58 reviews

Dropbox

San Francisco, California, United States

Dropbox is a smart workspace company that provides secure file sharing, collaboration, and storage solutions.

4.4 20305 reviews

KnowledgeNet

Frederick, Maryland, United States

Knowledgenet.AI is a leader in AI driven collaboration network applications that efficiently transforms corporate conversations…

4.4 5 reviews

PTC SKD

Boston, Massachusetts, United States

Ptc (nasdaq: ptc) unleashes industrial innovation with award-winning, market-proven solutions that enable companies to…

4.4 4 reviews

BHyve

Fremont, California, United States

Harvest your organization's collective knowledge in realtime! Get employees to discover the right information from the right…

4.2 3 reviews

Outline

San Francisco, California, United States

Blazing fast documents, team knowledge-base and wiki

4.2 5 reviews

Sequence Enterprise

Knoxville, Tennessee, United States

Regulated manufacturers use sequence software to create, control, and deploy visual work instructions that keep every operator on…

4.0 1 reviews

LessonBridge

Peterborough, New Hampshire, United States

Have you ever attended an after action review, retrospective or other recap of an important project, event or training and…

3.5 3 reviews

Lean Power

Chicago, Illinois, United States

Lean power is next generation of interactive smart procedures for enterprise asset management. The first fully digital work…

3.3 3 reviews

NbliK

Wilmington, Delaware, United States

Nblik is an all-in-one community platform for creators, clubs, associations, ngos, societies & brands. We are hiring

3.0 1 reviews

Quandora

Kings, New York, United States

Quandora is a suite of knowledge management solutions that help companies increase their productivity, sales efficiency, and…

3.0 1 reviews

KBPublisher

Wilmington, Delaware, United States

KBPublisher is Knowledge Management Software. It reduces the need for customer support, improves staff productivity, and…

2.5 4 reviews

SmartSupport

Savannah, Georgia, United States

Safe harbor savannah yacht center is a deep-water maintenance, repair, and refit facility on the savannah river in coastal…

0.5 1 reviews

The businesses in this category build the systems where a company's know-how actually lives: searchable knowledge bases, structured SOPs, and step-by-step work instructions that sit inside the tools people already use — a support console, a CRM, a browser extension, or a tablet on a factory floor. Hire one of them and what changes is concrete: an answer that used to require pinging a colleague on Slack becomes a searchable article; a procedure that lived in one supervisor's head becomes a versioned, approved document someone can be held to; a new hire finds what they need without a two-week shadowing period.

People end up looking for this because the alternative has quietly stopped working. Answers are scattered across old email threads, half-updated Google Docs, Slack history nobody can search, and a handful of senior staff who get interrupted all day because they're the only ones who remember how something actually works. Support and sales teams re-answer the same questions repeatedly. Onboarding takes far longer than it should. On the operations side, the cost is sharper: outdated or missing work instructions lead to inconsistent output, safety incidents, or failed audits, and nobody can prove which version of a procedure was in use when something went wrong.

Providers split roughly along two lines: general-purpose knowledge bases and wikis aimed at office and support teams, and dedicated work-instruction or SOP platforms built for regulated or manufacturing environments where visual, step-by-step guidance and audit trails matter more than free-text search. Within that, they differ in how content gets captured — manual authoring versus AI that drafts articles from support tickets or chat conversations — in how verification and content decay are handled, in how deeply they integrate with your existing CRM, helpdesk or shop-floor systems, and in whether search is basic keyword matching or an AI layer that answers questions directly. Worth comparing on: how content stays current without becoming everyone's second job, how well it surfaces at the point of work rather than in a separate tab, and whether the workflow and audit features match your compliance needs rather than just your team's size.

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